I spent the better part of an hour helping a customer last night to find the perfect pair of Maui Jim sunglasses for him. He was here first thing this morning to return them for a full refund because he found them on eBay for $100 cheaper. Ugh. It burns me up inside. He then told me it was "nothing personal." Actually, it is. I'm paid to help you find the perfect pair of eyewear for you. I'm paid from the money you spend on said eyewear. I can only hope he remembers the good service he received and that will translate to more customers and sales. Fingers crossed.
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