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  1. #26
    Master OptiBoarder OptiBoard Silver Supporter Barry Santini's Avatar
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    Optical knowledge? Ok. I'm ready....

    And I *like* Silhouette. There's no company whose every product is perfect.

    B

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    Manuf. Lens Surface Treatments
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    After all this commotion on this thread I wanted to find out ........................

    Quote Originally Posted by [URL
    http://en.wikipedia.org/wiki/Troll_(Internet)#In_other_languages[/URL]]

    Troll (Internet)

    From Wikipedia, the free encyclopedia

    Jump to: navigation, search
    This article is about internet slang. For other uses, see Troll (disambiguation).

    In Internet slang, a troll (/ˈtrl/, /ˈtrɒl/) is someone who posts inflammatory,[1] extraneous, or off-topic messages in an online community, such as a forum, chat room, or blog, with the primary intent of provoking readers into an emotional response[2] or of otherwise disrupting normal on-topic discussion.[3] The noun troll may also refer to the provocative message itself, as in: "That was an excellent troll you posted."
    While the word troll and its associated verb trolling are associated with Internet discourse, media attention in recent years has made such labels subjective, with trolling describing intentionally provocative actions and harassment outside of an online context. For example, mass media has used troll to describe "a person who defaces Internet tribute sites with the aim of causing grief to families."[4][5]

    After all this commotion on this thread I wanted to find out what the word "troll" really means and found it on Wikipedia plus a lot more, if you go on the link above and see for yourself.

    So why choose such a description for a name ?????????


    source ---------------------> http://en.wikipedia.org/wiki/Troll_(...ther_languages

  3. #28
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    Quote Originally Posted by Barry Santini View Post
    Optical knowledge? Ok. I'm ready....

    And I *like* Silhouette. There's no company whose every product is perfect.

    B

    "Partnership Program"
    Overpriced crap product
    Crap product that breaks
    Reps that only want to sell
    A box of broken parts sitting in my office

    GREAT PRODUCT

  4. #29
    ABOM Wes's Avatar
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    Quote Originally Posted by OPTICALTROLL View Post
    "Partnership Program"
    Overpriced crap product
    Crap product that breaks
    Reps that only want to sell
    A box of broken parts sitting in my office

    GREAT PRODUCT
    Dude! What took you so long to respond?
    Wesley S. Scott, MBA, MIS, ABOM, NCLE-AC, LDO - SC & GA

    “As our circle of knowledge expands, so does the circumference of darkness surrounding it.” -Albert Einstein

  5. #30
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    Quote Originally Posted by Wes View Post
    Dude! What took you so long to respond?
    lol ok I deserved that

    I have been off and not at my 8-6.

  6. #31
    Compulsive Truthteller OptiBoard Gold Supporter Uncle Fester's Avatar
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    Quote Originally Posted by Wes View Post
    Dude! What took you so long to respond?
    Stop that!

    Those broken parts should be returned for credit. Their policy is very liberal in that regard.

  7. #32
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    Quote Originally Posted by Uncle Fester View Post
    Stop that!

    Those broken parts should be returned for credit. Their policy is very liberal in that regard.
    The rep that is not welcome in our office was never willing to help send anything back.

  8. #33
    ABOM Wes's Avatar
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    Just trolling. Good times. S/he got it. Good sense of humor. Hey optical troll, are you a he or a she?
    Wesley S. Scott, MBA, MIS, ABOM, NCLE-AC, LDO - SC & GA

    “As our circle of knowledge expands, so does the circumference of darkness surrounding it.” -Albert Einstein

  9. #34
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    I need a fancy picture like you, so you won't have to ask. I am a he.

  10. #35
    Master OptiBoarder opty4062's Avatar
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    Quote Originally Posted by OPTICALTROLL View Post
    "Partnership Program"

    Reps that only want to sell

    GREAT PRODUCT
    The NERVE! Isn't that their job? Sounds like you did draw a bad apple from the rep tree there though if returns are an issue. Personally I love them, wear them, adjust, fit and sell them all day long with no issues. Welcome to the board.

  11. #36
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    Quote Originally Posted by opty4062 View Post
    The NERVE! Isn't that their job? Sounds like you did draw a bad apple from the rep tree there though if returns are an issue. Personally I love them, wear them, adjust, fit and sell them all day long with no issues. Welcome to the board.
    Their job is to service their accounts. For their pricing I expect the frame rep to do just that. Then there is the "Partnership" program letter with the price increase letter a few weeks behind. I have filled the void with other lines and my patients couldn't be happier. I have yet to have one person walk due to not selling sillhouette. I always offer them a frame that wont break and that is less expensive.

  12. #37
    Master OptiBoarder opty4062's Avatar
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    Wow. I hate it that you see so much breakage in their frames. I see maybe one snapped temple every six months and those are usually wearer error and usually replaced under their 2 yr warranty with no issues. But to each his own, there are plenty of alternatives out there. :)

  13. #38
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    Quote Originally Posted by opty4062 View Post
    Wow. I hate it that you see so much breakage in their frames. I see maybe one snapped temple every six months and those are usually wearer error and usually replaced under their 2 yr warranty with no issues. But to each his own, there are plenty of alternatives out there. :)
    yeah at 1/3 of the cost

    not to mention the luxury rimless eyewear that just destroys them on quality and style.

  14. #39
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    Quote Originally Posted by OPTICALTROLL View Post
    yeah at 1/3 of the cost

    not to mention the luxury rimless eyewear that just destroys them on quality and style.

    I do like silhouette clips because they fit my kishimotos perfect.

  15. #40
    Master OptiBoarder NCspecs's Avatar
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    Quote Originally Posted by Chris Ryser View Post
    After all this commotion on this thread I wanted to find out what the word "troll" really means and found it on Wikipedia plus a lot more, if you go on the link above and see for yourself.

    So why choose such a description for a name ?????????


    source ---------------------> http://en.wikipedia.org/wiki/Troll_(...ther_languages
    Please tell me this isn't the first time you noticed "trolling" on Optiboard!
    "Strictly speaking, there are no enlightened beings; only enlightened activity." -Shunryu Suzuki

  16. #41
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    Every office/shop has their own preference with regards to manufacture and style. You have to go with what works for your office, but I disagree with dissing a company that does fine in many locations. Sounds more like a rep issue as opty4062 pointed out. I guess everyone is entitled to their own opinion though.

    Welcome to Optiboard! Hope the first spanking didn't hurt to much.

  17. #42
    Master OptiBoarder LENNY's Avatar
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    Quote Originally Posted by OPTICALTROLL View Post
    I do like silhouette clips because they fit my kishimotos perfect.
    Did you say Kishimotos!?!?!?!?!

    I like you already!
    Welcome to our hideaway!

  18. #43
    OptiWizard anthonyf1509's Avatar
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    Why not sell these superior alternatives (which are a 1/3 of price) for same? If not more? Why less? Because you paid less? But it's superior isn't it? Shouldn't have any problems getting more dough.....

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    Quote Originally Posted by EyeCare Rich View Post
    Every office/shop has their own preference with regards to manufacture and style. You have to go with what works for your office, but I disagree with dissing a company that does fine in many locations. Sounds more like a rep issue as opty4062 pointed out. I guess everyone is entitled to their own opinion though.

    Welcome to Optiboard! Hope the first spanking didn't hurt to much.
    No it is the Company, and the Rep.

    Quote Originally Posted by LENNY View Post
    Did you say Kishimotos!?!?!?!?!

    I like you already!
    Welcome to our hideaway!
    Yes sir it is a great product.


    Quote Originally Posted by anthonyf1509 View Post
    Why not sell these superior alternatives (which are a 1/3 of price) for same? If not more? Why less? Because you paid less? But it's superior isn't it? Shouldn't have any problems getting more dough.....
    Superior because they don't break like the silhouettes. Less because I can, and yet I still make the same as I would selling the Silh line. Plus I have happy customers that trust me, and the products I sell. They come back and are loyal customers not just one time sales/rappings.

  20. #45
    Manuf. Lens Surface Treatments
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    Redhot Jumper Shouldn't have any problems getting more dough.......................................

    Quote Originally Posted by anthonyf1509 View Post

    Why not sell these superior alternatives (which are a 1/3 of price) for same? If not more? Why less? Because you paid less? But it's superior isn't it? Shouldn't have any problems getting more dough.....

    Would that not be one of the attitudes that powers the on line opticals ????????????????????

  21. #46
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    Quote Originally Posted by Barry Santini View Post
    Optical knowledge? Ok. I'm ready....

    And I *like* Silhouette. There's no company whose every product is perfect.

    B
    I like Silhouette too, their products are easy to work with in our lab; given that you process the lenses correctly. I also truly believe that I can learn something from everybody, and I don't doubt for a minute that we all can learn something from Optical T even if it may be what not to do in some cases.

  22. #47
    OptiWizard anthonyf1509's Avatar
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    Quote Originally Posted by Chris Ryser View Post
    Would that not be one of the attitudes that powers the on line opticals ????????????????????
    Nope! It's ok to stand behind a great product that you package with great service, and ask for it. Just because you find a less expensive alternative doesn't mean you have to charge less for it. That's not greed. Everyone's philosophy is different. Some products we'll pass on the savings, others we won't. I'm never going to apologize for that. But I think if every single little scenario you get worried that you're "rapping" someone, then idk why you're worried about their wallet? You must not believe you're worth what you're asking?? Then lower your prices. Otherwise, you've made a good business purchase and are rewarded for it. Not driven more ppl to online.

  23. #48
    Master OptiBoarder tx11's Avatar
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    Quote Originally Posted by Chris Ryser View Post
    Would that not be one of the attitudes that powers the on line opticals ????????????????????
    +1

  24. #49
    ABOM Wes's Avatar
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    Quote Originally Posted by Chris Ryser View Post
    Would that not be one of the attitudes that powers the on line opticals ????????????????????
    So it's not OK to charge for a higher level of service or make a profit? Do you sell your chemicals at cost?
    Wesley S. Scott, MBA, MIS, ABOM, NCLE-AC, LDO - SC & GA

    “As our circle of knowledge expands, so does the circumference of darkness surrounding it.” -Albert Einstein

  25. #50
    Master OptiBoarder tx11's Avatar
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    What exactly is a higher level of service? I think that you if you go above and beyond what it takes to accomplish the job then yes you can charge for your extra services. You can also not charge and treat the extra services as added value for your customer. As long as you are making a profit that will sustain and enable grow your business...it's all good.

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