Survey says....

[tx11]

Do you think that a post visit(purchase) questionnaire is helpful for improving customer service and frame styles (and price point) ? Have any of you used one?

[SeaU2020]

I have done in other jobs before and, in my opinion, it really comes off as asking for criticism. If you're looking for praise, that would have already been established before they left the office and word of mouth does not move on paper.

[Judy Canty]

If there is criticism to be made, wouldn't you want to know?

[SeaU2020]

If there is criticism to be made, wouldn't you want to know?

Absolutely. But when we did surveys and pt call backs in the past, it always turned into "Let me see, I was happy but what can I nitpick about" and the things they would brainstorm sound a lot like "the stupidest question I ever been asked" feed. It seemed no matter the wording, it pointed out negatives. Negatives they had to fish their brains to find. Just my 2 cents.

[CME4SPECS]

I throw surveys in the trash

[Chris Ryser]

They are all there::::::::::::::::::::::::::::> http://eyeglasses-online-review.toptenreviews.com/

Alexa Traffic Rank		Reputation
1,497 Global Rank Alexa Traffic Rank An estimate of toptenreviews.com's popularity. The rank is calculated using a combination of average daily visitors to toptenreviews.com and pageviews on toptenreviews.com over the past 3 months. The site with the highest combination of visitors and pageviews is ranked #1. Learn more. Updated Daily	875 Rank inUSTraffic Rank in Country An estimate of toptenreviews.com's popularity in a specific country. The rank by country is calculated using a combination of average daily visitors to toptenreviews.com and pageviews on toptenreviews.com from users from that country over the past month. The site with the highest combination of visitors and pageviews is ranked #1 in that country. Updated Daily	9,660 Sites Linking In

[Chris Ryser]

Above results are what I would never have expected. The traffic rating showes more interest than some current news sites.
A site that showes the huge public interest in on line glasses and should be considered as a very serious matter and nothing to be belittled or laughed at.

[Java99]

At two prior employers, we used them and didn't have all the negatives some people have mentioned. Sure, there were some, but most really were either positive, or made us aware of things that really needed to change.