Beer, cocktails for patients at New York City optometry office

[rinselberg]

I'm surprised the article didn't say it was part of the nation-wide FezzJohns chain.

http://www.nypost.com/p/news/local/b...qcwtqKDkiYjPoK

[optical24/7]

There was an optician in Houston that routinely offered wine or tea to clients. He was extremely successful, especially with moneyed, elderly women.

[MakeOptics]

Good for him, I wonder if the doctors remake rates are lower than competitors. I have often thought it would take the anxiety and edge off of a patient allowing for a better subjective exam. Of course it would also weed out uptight patients like MikeT.

[shannon]

Whew! I was amazed at the reviews left on yelp, and cringed when I read this man's language in response to a poor yelp review. He had no problem calling a patient out, using foul language, and even ending half of his insults at the patient with the sticking tongue out face :P We ALL want to tell a patient how it is, but he was nuts. He brought immature to a whole new level.

[Johns]

I'm surprised the article didn't say it was part of the nation-wide FezzJohns chain.

http://www.nypost.com/p/news/local/b...qcwtqKDkiYjPoK

Actually, one of my offices did regularly serve wine and wine coolers in the dispensary. We stopped the practice about 3 years ago when we remodeled the offices and replaced the stone and mahogany bar with more frame displays. We never had any issues, certainly no complaints, and stopped doing it only because the new office layout wasn't as condusive to hanging out. We didn't serve before the exam though, usually while they were picking out the frames. Often, we'd have 2 or 3 women drop by around 10 in the morning, just "to browse" and end up having a few drinks while they sat around and gossiped.

The only problem I see with the store is that the OD looks like a bum. It also looks like the beer is his "hook", and that he doesn't have anything other than that going for his practice.

(Can't beat the free publicity either)

[sharpstick777]

Whew! I was amazed at the reviews left on yelp, and cringed when I read this man's language in response to a poor yelp review. He had no problem calling a patient out, using foul language, and even ending half of his insults at the patient with the sticking tongue out face :P We ALL want to tell a patient how it is, but he was nuts. He brought immature to a whole new level.

I know this guy Justin Bazan, lets just say I would rather be stuck on a plane next to a crying 2 year old than him. His unprofessionalism is shame to the industry.

[Uilleann]

Whew! I was amazed at the reviews left on yelp, and cringed when I read this man's language in response to a poor yelp review. He had no problem calling a patient out, using foul language, and even ending half of his insults at the patient with the sticking tongue out face :P We ALL want to tell a patient how it is, but he was nuts. He brought immature to a whole new level.

Agreed! Wow what a piece of work! Or a piece of....SOMETHING! Classless, crude, and what my Australian friend would call the very definition of: a feminine wash product - Jim Henson puppet. D-Muppet. It fits him all too well. Ah well - just making EVERYbody else look that much better.

[mdeimler]

"Customer service is not a$$-kissing" and "you ended up on Santa's naughty list." How does he keep getting business ?
Do people go there just to experience how bad he really can be ?

[rinselberg]

Maybe he was inspired by Edsel Fong.

Although if you are not from around San Francisco, that reference is likely to mean nothing to you.

[optical24/7]

Thanks Rinsy for making me Google someone today. I've practiced customer service wrongly all these years. I shall now use the "Fong" method for attracting clients. I can't wait to try some new approaches like;

" Your glasses aren't crooked, your head is.......WHAAP!!!.... Now, they're straight!"

" Adjust your glasses?? How about I adjust your nose???"

" No frame for you!!! Only lenses!!! Hold them with your hands, now, get out! "

" Do they come in another size? I wish you did!!!"

" Do you look good wearing these??? You're friggin' hideous looking!! The only thing that would look good on you is a building!!"

I think I can make this work...