Hey folks, not sure how many of you carry Oakley, but I ran into an odd situation with them yesterday and I'm wondering if anyone's had experiance with this. I recieved a warranty replacement for an Oakley opthalmic frame and noticed it had tax on it. I assumed it was just a mistake and called them. I was told by their customer service folks that it was not a mistake, and that they are now considering warranties a 'service' instead of a product, so they're able to tax said product. Any credit that is issued for warranties from them will NOT include said tax, however I was so helpfully told that we could claim it on our taxes and get the money back... I honestly don't understand this. I've always been under the impression that Opthalmic frames fall under the same taxing regulations as prescription drugs... aka, none. The fact that we're able to be refunded that money from the government shows that there really shouldn't be tax there in the first place... why else would we get it back? We're just a little stumped as how we should be handling this. One of the owners is pretty adiment that we keep Oakley, so getting rid of them is really not an option here.. other than contacting a lawyer, does anyone know anything different/dealt with this situation before?
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