I created a thread recently about how one of the labs we use was not sending trivex when we ordered trivex; this happened three times on one job with the lab insisting the lenses were trivex. I believe the material they sent was 1.6, but all I can say for sure was they were not trivex as I edged the lenses myself.
Anyway, this has happened on about 10 sets of lenses this year, which is incredible since we don't even get that many jobs from this lab.
Besides actually avoiding ordering from them any more, which of course we are trying to do, what should I do? I've told them about the problem but it just keeps happening. My biggest concern is that this could well be happening to other opticians, who don't necessarily glaze in-house so would never know.
I would say I hope they get sued when someone's lenses shatter but that would probably leave someone blind so I won't hope for that.
Thoughts?
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