I just took in a job for a patient who spoke very broken English, was of course, here alone, and was extremely difficult to refract.
I explained to her as clearly as I could the differences between reading, bifocal, progressive lenses, and gleaned the best I could from hand signals and non familiar words what she needed/wanted.
I'm always happy to take people's money, but I'm also not trying to swindle anyone. What a nightmare.
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