I allow my section to have their cell phones due to the fact our boss constantly tries to reach us on them, even though he asks us not to have them. I don't mind them quickly and quietly taking emergency phone calls or texts as long as their priority is and always will be finishing all of their daily work, and within a timely manner. As soon as I feel they are abusing their privileges, I ask them to put their phone away and do not take it back out. Works pretty good.
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