Thought some of you may want to read someones office policy on this matter.
CAN YOU GIVE ME MY PD?There are a number of facial measurements that are required to purchase properly fitting glasses. Some of them include the DBL, the temple length, the vertex distance, seg height, monocular PD of the major reference point for each eye, as well as the interpupillary distance (PD). Measuring a PD is not part of an eye exam and this measurement has not been made by the Doctor during the course of the eye exam. It is not part of his/her prescription.
All of the above facial measurements are determined at the time of purchasing glasses by the seller of those glasses. In many cases, these measurements are unique to the frame size and style, type of bifocal, and differing facial asymmetries including dissimilar monocular pupillary distances. Each provider of eye glasses is responsible for accurately making these facial measurements in the process of fabricating the glasses that are to be purchased. Different providers arrive at different facial measurement numbers, and often can measure different pupillary distances for the same person using different measurement techniques. Since each eyeglass provider is responsible for the final outcome of the eyewear in meeting the visual needs of the individual patient, if any error is made in determining any of the above facial measurements, the provider of the glasses is responsible for correcting the error.
Insuring that these measurements are actually properly incorporated into the final fabricated glasses and aligned properly to the wearers face are integral components to the patient’s final satisfaction. We do not provide these services for glasses purchased elsewhere. We also do not troubleshoot facial measurement problems or alignment problems with the hardware of glasses purchased elsewhere, but we do service glasses purchased from us for the lifetime of the glasses.
Consequently, any facial measurements taken by our opticians during the purchase of glasses here remain our proprietary information. This information is not for release to the public or other eyeglass providers. Other providers are required to take their own measurements and ultimately be responsible for the accuracy of any glasses they fabricate based on their unique measurements and their final verification and alignment.
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