Quote Originally Posted by Golfnorth View Post

Chris
So why don't we all give free pd's then use our computers to help our "customers" buy online right from the convenience of our stores? Now wouldn't that be customer service?


Golfnorth.................I am still at golf south and I have never said that you should do it for free. I have been posting many times that optical services should be given at a charge if glasses are going to be purchased on-line or else where.

Why should opticians give anything free if a consumer wants to use his expirence and knowdlege. I have said many times over that mechanics, plumbers , barbers and many more charge for the time worked plus cost of materials. Why not apply that system in a B&M store ?

The consumer who sets his mind to buy cheap on-line gets only a semi-finished unchecked product so he needs some afterservice. so charge em.