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Thread: Reptile Sunglasses

  1. #1
    Independent Problem Optiholic edKENdance's Avatar
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    Reptile Sunglasses

    Anyone familiar with these folks?

    http://www.reptilesun.com/tec.htm

  2. #2
    OptiBoard Apprentice
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    not exactly

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    Underemployed Genius Jacqui's Avatar
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    I've seen the website before They look kinda interesting, but I wonder how much is technology and how much is sales hype.
    Proud Member of the ABE Club!
    Don't feed the Beast...

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    Independent Problem Optiholic edKENdance's Avatar
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    Quote Originally Posted by Jacqui View Post
    I've seen the website before They look kinda interesting, but I wonder how much is technology and how much is sales hype.

    Compared to some other companies I think the hype is rather subdued. I'm more interested in the build of the frame and the reputation of the company when it comes to dealing with accounts.

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    Master OptiBoarder OptiBoard Silver Supporter Java99's Avatar
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    I've used them before for VSP patients who wanted sport suns through their insurance. We displayed them right next to Oakley and they sold very well. Quality on lenses and frames was good, returns were super easy, rx range was pretty good.

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    Excellent Sunglasses

    Quote Originally Posted by edKENdance View Post
    Anyone familiar with these folks?

    http://www.reptilesun.com/tec.htm
    I have been selling them for almost 2 years now. Have not had any issues with them. Patients love them. Styles are nice. Our office is by the shore, boaters and fishermen really like them.

  7. #7
    Independent Problem Optiholic edKENdance's Avatar
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    Quote Originally Posted by MasterOptician View Post
    I have been selling them for almost 2 years now. Have not had any issues with them. Patients love them. Styles are nice. Our office is by the shore, boaters and fishermen really like them.

    Thanks for the replies. I've sent them a mail and am awaiting a reply.

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    Master OptiBoarder AngeHamm's Avatar
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    Is there a big minimum buy-in?
    I'm Andrew Hamm and I approve this message.

  9. #9
    Independent Problem Optiholic edKENdance's Avatar
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    Quote Originally Posted by AngeHamm View Post
    Is there a big minimum buy-in?

    No reply yet....

  10. #10
    Master OptiBoarder OptiBoard Silver Supporter Java99's Avatar
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    We negotiated the buy in down when we brought them in. Don't remember how much it was to begin with, but think we brought in 18 or so.

  11. #11
    OptiBoardaholic Thumbs's Avatar
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    I know the owner personally, an independent Massachusetts licensed optician who knows what the customers are looking for. He goes to the extreme to keep his customers satisfied and very easy to do business with. I personally wear a couple of his sunglasses (as well as my kids) and the quality is not hype. Had worn Maui Jim for years and now Reptile as it's replacement. Definitely, would give them a try!

  12. #12
    The Man, The Myth, The Legend OptiBoard Gold Supporter Fezz's Avatar
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    Quote Originally Posted by Thumbs View Post
    He goes to the extreme to keep his customers satisfied and very easy to do business with.

    Quote Originally Posted by edKENdance View Post
    No reply yet....


    Sounds like he is not so extreme!

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    Independent Problem Optiholic edKENdance's Avatar
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    You beat me to it Fezz. It's been about a week.

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    Ken,
    It appears that you have not been receiving my emails. We do value all inquiries and always respond in a timely fashion. I have responded to your inquiry via email reply on March 12 and a second email on March 13 when i was told by one of the optiboard members that it did not appear that you have received a response from us. I would have called you but you did not include in your original email a phone number, address or store name.
    I just received a call from one of our customers that read that you still haven’t heard from us so i thought I’d sign up and leave you this reply.
    We are at your service; please check your email spam box for information that i forwarded to you. feel free to call me at 800-625-1880 or email me at sam@reptilesun.com.

  15. #15
    The Man, The Myth, The Legend OptiBoard Gold Supporter Fezz's Avatar
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    A person just registered as ReptileSun!

    http://www.optiboard.com/forums/memb...864-reptilesun

    Maybe the want to show us how they go to extremes to keep customers satisfied!

    Or....maybe they want to show how they go to extremes to avoid customer satisfaction!

    Or maybe how it takes an EXTREMELY long time to respond to customers!

  16. #16
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    Most snakes are too small to fit with shades and all of them tend to bite when you try to do an adjustment.

  17. #17
    Independent Problem Optiholic edKENdance's Avatar
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    Quote Originally Posted by Fezz View Post
    A person just registered as ReptileSun!

    http://www.optiboard.com/forums/memb...864-reptilesun

    Maybe the want to show us how they go to extremes to keep customers satisfied!

    Or....maybe they want to show how they go to extremes to avoid customer satisfaction!

    Or maybe how it takes an EXTREMELY long time to respond to customers!

    WE HAVE CONTACT! Mails seem to have gone to my spam filter. EVERYTHING IS OK!

    QUICK FEZZ, DRINK BEER!

  18. #18
    Independent Problem Optiholic edKENdance's Avatar
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    Figured I'd do a little follow up on the Reptile suns. They've been an absolute pleasure to work with. Being the first place in a different country to carry the line was bound to have a few pitfalls but we managed to overcome them quite easily. An example, the company that creates their rx lenses is Digital Eye in New York. They're not even set up to receive international orders via fax so we route them through Reptile head office in Boston who makes sure the lab in New York gets them. We've been incredibly pleased with their work. There's a lot of talk on these forums about supporting independent brands and this is one that truly deserves it. I've been selling nicer sunglasses for the better part of 15 years and I can say with certainty that I've never looked through a nicer lens.

    My 2 Cents.

  19. #19
    Slowly Going Crazy Kara's Avatar
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    Quote Originally Posted by chip anderson View Post
    Most snakes are too small to fit with shades and all of them tend to bite when you try to do an adjustment.

    Oh dear Lord!!! that made me laugh so hard I almost spit my red bull at the computer. I'm glad I wasn't the only one thinking smart butt comments to this.

    On the other hand, these lenses seem very interesting I think I would like to look further into it.

    Thanks for the laugh Chip!
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  20. #20
    Master OptiBoarder OptiBoard Bronze Supporter LENNY's Avatar
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    How is it possible to not able to RECIEVE faxes from another country?
    Do you use Morse Code to transmit orders?

  21. #21
    Independent Problem Optiholic edKENdance's Avatar
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    Quote Originally Posted by LENNY View Post
    How is it possible to not able to RECIEVE faxes from another country?
    Do you use Morse Code to transmit orders?

    Some 888 numbers are not set up that way it appears.

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    Quote Originally Posted by Java99 View Post
    I've used them before for VSP patients who wanted sport suns through their insurance. We displayed them right next to Oakley and they sold very well. Quality on lenses and frames was good, returns were super easy, rx range was pretty good.
    Hey Java99----HOw do you use VSP with Reptile ? I would like to have Reptile do the whole job. Do you submit to VSP as out of network frames and lenses ?

  23. #23
    Master OptiBoarder OptiBoard Silver Supporter Java99's Avatar
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    Quote Originally Posted by markod59 View Post
    Hey Java99----HOw do you use VSP with Reptile ? I would like to have Reptile do the whole job. Do you submit to VSP as out of network frames and lenses ?
    This was in 2011, so I don't know if Reptile has changed the rules since then, but we used our own labs for the lenses, not Reptile, so it was in network.

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