i'm seeking some guidence here, so what to do?...if anything, i have a retail optical that's being in operation for over 20 years now, & never in my past had any problem with an optometrist before....until now, he is relatively new to the area, maybe 2-5 years, but this guy is constantly bad mouthing us, eg. "that place would be the last place i would go" "he doesn't have a clue of what he is doing" ect. i get about 2-6 compaints per month from my customers, telling me this, so if it's happening this much, the bad mouth must be a daily practice for him, now do i have recourse? can i complain to their board? does their board care? or it's a different industy so who cares, can i complain to my board, or is it something they would say to me, no jurisdiction & get over it, is there someone else to contact?
or should i just make myself an appointment, & pay him a visit....i have never come across anyone with such an attitude before....& it's not like i'm taking his business, i'm about 4 miles from him.
the reason i'm posting this is because it happened again yesterday, & while he is discussing me with one of our customers, another customer pipes up in the waiting room & tells the optometrist, that she would go know where else but to me...but the stories just keep going on & on.
thanks' for your thoughts about this,
doglas
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