I find that OptiBoard is the best place to come and vent about the annoyances of be an optician. But I don't think we ever take the time to say I had a great patient today.
The last 2 days I've had two really great people that I've dispensed to, and they've both brought me some optical joy. The first was a first time progressive dispense, and she was grumbling in a not rude way that she can't believe she was old enough to need glasses. She put them on, and was just so happy that she didn't have to grow new arms to read her kid a book. Just a delight to work with, and I was merely the delivery person.
My other patient didn't do anything special. I didn't get any cards or candies, no hugs, he was just very pleased with his product, even though one pair came in too small. He purchased three pair, and was wonderful to work with, but was so happy with what came in.
I know we all have had times where we've had patients who were 'blind' and we made them see, and those are great times, but I'm taking a minute to appreciate the less impressive yet very special moments of my last two days. I'm normally very negative (hello, sometimes I single-handedly keep the stupid question thread going), but I'm sending out good thoughts to you all, and I hope someone will share in what went right for them today.
Thanks!
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