Originally Posted by
hisuida
Hi! I'm the manager of my mother's optometry office, she's the O.D and I do pretty much everything else, which includes getting in touch with sales reps and dealing with them. So. We are newly open, we've been in business for about 3 months now.
It's getting better, but we are pretty small and cannot possibly compete with the other optical office about 3 or 4 blocks down.
I suspect this has something to do with sales reps never contacting us. I don't know.
I've been trying to contact contact lens reps for months, and the only one who actually met us (B&L) just stopped keeping in touch after that initial meeting.
I've called, emailed and even sent a facebook message to him, but nothing.
Is this a normal occurrence? I feel like I'm either being ignored because we are still starting up and don't have as many sales, or that the other optical shop is somehow preventing the sales rep to meet us or something.
I might be just paranoid.
I'm doing my best to help out but I have no previous experience in the sales or optical field, so it's really difficult. I hope you can help me along with advice.
Thanks so much for reading, and I hope you have a wonderful day.
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