Here's a good topic for discussion..
The Dr. hands a patient off to you, you greet them and introduce yourself and before you get a chance to look at their paperwork, they state firmly "I'm not going to get glasses at this time"
We've been working with an outside business consultant specializing in optics who has some what I consider to be very pushy advice for us as to how to handle these patients.... I'd like to see what ya'll think?
On the one hand, as a 19+ year optician, I recognize the fact that every change to an rx no matter how small should be considered necessary for the best possible vision. On the other hand, I'm a low pressure saleman. I became an optician because I hated selling cars and or vacuum cleaners... I have no issue with the "upsale" ie; AR, High index, etc because I know the benefits and believe ALL patients can benefit from better vision. I just hate to sound pushy or even patronizing.
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