@ golfnorth: I have and still am thinking about the different scenarios that we have come across. We have started to offer people assistance provided that we fill out an internet purchase Hazard assessment form, which details everything about the purchase, and taking their occupation, lifestyle into consideration, analyzes their purchase consequences. I tie this to them getting information to purchase, and for those who have purchased and request assistance.....they usually decline to participate, so no information out and no aftercare is pursued. WINwin?
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