I just don't get how exactly it is that their minds work. They seem completely disconnected with both reality and society. In our location, it seems it's always Asian, German or Indian engineers who never fail to act the very worst. Is it some cultural thing?? Why are they always SO unbelievably demanding? Why do they feel they know so much more than anyone else about precisely how a given lens "should" work? Why are they so much more demanding about payments, co-pays, warranties, and wanting the "best" but not ever wanting to pay a single penny for it? And why is it that after a year or two or three - they walk in demanding new, free, perfect glasses, because they think they got ripped off for any great number of reasons when they purchased the glasses in the first place? It seems that no amount of educating, patience or hand-holding works with these types.
I know we all get 'em. Though for us, this month alone we've had more than in the last two years combined. Sorry for the venting...but I do feel mo bettah now! :shiner:
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