Yesterday found this article http://www.opticiansfriend.com/main/...ting-triangle/ that talk about something that is known by opticians and optometrist but what about the customer?.
Are your customers returning periodically to adjust their glasses? Do they know when their glasses need to be adjusted at all? Unless they sit or step on them?
I would say that most of them do not know and once you take some time and explain the basics while you are adjusting they glasses you will hear "They never told me that!".
The problem is that sometimes i do not have the time needed to explain it as i would like.
Bookmarks