inversely one of our labs just went to a one year no fault warranty with no price increase. another lab just added another 30 days to Dr. remake 60 to 90 and made it no cost instead of 50%. with no increase in prices. Why...... because they could. Because they know there will be little increase in warranty issues however they gain a big increase in faith.
For our office total remakes- lab error, Dr. Redo, and warranty is around 7.5% let's see make money 92.5% of the jobs, break even or lose a little 7.5% and look better to your clients.
Why did American car companies increase their warranties? to increase faith and because they know the percentages are in their favor. is a Hyundai twice as reliable as a Toyota ? their power train warranty is twice as long. No, but the increase in sales because of the increased faith outweighs the increase in warranty issues beyond the first five years.
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