About a week ago, a pt called and said she had lost her glasses so she wanted to reorder the same pair. I took a CC# over the phone and placed the order.
Then she called me (4 business days after placing the order, they're in final inspection) and says she doesn't want this order any more. She says, "You see, our toilet backed up and so we had to call the plumber. As it turns out, my glasses were clogging everything up. So, I found my glasses and I won't need the new pair after all." :drop: At first I was just worried about the fact that she wanted to cancel the order and the new glasses were already done. I told her I'd have to call her back. It hit me after I got off the phone...she's intending to wear her glasses which have been sitting in poo stew for over a week...
To make matters more interesting, our insurance specialist came in the next day and told me a story that started with, "So, my husband's a plumber...."
Can you BELIEVE that???
I thought I'd seen it all...
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