Something the practice I work for is still grappling with, and I thought the community would have good thoughts on this...
Who should be the first to mention premium iol's (more specifically the cost of premium iol's) to cataract patients? I should mention that we are a group practice with OD's MD's etc. all in-house (sx center too!).
We try to do it in the first mailing we send new patients prior to their appt, but when it comes to the office visit it has up until now been the M.D.
Do others have the techs do it? Sticker shock is often great and currently our M.D.'s are doing a better job of handling that...
What do others do?
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