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Thread: Please learn from this!

  1. #1
    Ophthalmic Optician
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    Please learn from this!

    I have deleted the name of the store that did this, because there might be one in your town, and I don't want to bash, but...

    Feel free to use this as an example of how important it is to have your employees make sure they understand what the customer is asking for.





    XXXXXXStore Employee: "Hello this is xxxxx, how can I help you?"

    Customer: " I would like to order a cake for a going away party this week."

    xxxxxStore Employee: "What you want on the cake?"Customer: "Best Wishes Suzanne" and underneath that "We will miss you".

    Well, the picture tells a thousand words, but the cake looked something like this:

    "Best Wishes Suzanne
    And Under Neath That
    We Will Miss You"

    Attached Thumbnails





    Someday, I'll figure out how to post a picture!
    Last edited by Johns; 11-19-2007 at 02:55 PM. Reason: Because I don't know what I'm doing
    Ophthalmic Optician, Society to Advance Opticianry

  2. #2
    What's up? drk's Avatar
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    red x

  3. #3
    OptiBoard Novice
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    huh

  4. #4
    Ophthalmic Optician
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    Quote Originally Posted by VE2020 View Post
    huh
    Hey! Welcome to Optiboard!:cheers:
    Ophthalmic Optician, Society to Advance Opticianry

  5. #5
    Manuf. Lens Surface Treatments
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    Redhot Jumper EyeCare Professional Magazine

    Some good arguments for tinted lenses in the November on-line issue:


  6. #6
    Master OptiBoarder
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    Looks like you're trying to link to the picture in your email. Unfortunatly you can't do that. You'll have to download the picture to your hard drive, and upload it here, to photobucket, or any other webhost. :\

    Nevermind, I found it. :)
    Attached Thumbnails Attached Thumbnails cake.JPG  

  7. #7
    Ophthalmic Optician
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    Allright!! I'm totally hopeless!!!
    (I wrote it out, but it loses something...)
    Ophthalmic Optician, Society to Advance Opticianry

  8. #8
    Ophthalmic Optician
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    Quote Originally Posted by AdmiralKnight View Post
    Looks like you're trying to link to the picture in your email. Unfortunatly you can't do that. You'll have to download the picture to your hard drive, and upload it here, to photobucket, or any other webhost. :\

    Nevermind, I found it. :)

    Thanks! (Want a job?:D)
    Ophthalmic Optician, Society to Advance Opticianry

  9. #9
    Master OptiBoarder
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    Looks right to me. You got exactly what you asked for, right?

  10. #10
    Master OptiBoarder snowmonster's Avatar
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    Quote Originally Posted by MarcE View Post
    Looks right to me. You got exactly what you asked for, right?
    He's got a point.
    -Steve

  11. #11
    Cape Codger OptiBoard Gold Supporter hcjilson's Avatar
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    They were only doing.....

    They were only doing what you toll them to do!
    "Always laugh when you can. It is a cheap medicine"
    Lord Byron

    Take a photo tour of Cape Cod and the Islands!
    www.capecodphotoalbum.com

  12. #12
    Master OptiBoarder
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    Quote Originally Posted by Johns View Post
    Thanks! (Want a job?:D)

    Heh, whereto? (actually am looking >_>)

  13. #13
    Ophthalmic Optician
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    Quote Originally Posted by hcjilson View Post
    They were only doing what you toll them to do!
    "Toll" them? Is that like "axing"?
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  14. #14
    Cape Codger OptiBoard Gold Supporter hcjilson's Avatar
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    "Axing" is a question, toll is an order! :)
    "Always laugh when you can. It is a cheap medicine"
    Lord Byron

    Take a photo tour of Cape Cod and the Islands!
    www.capecodphotoalbum.com

  15. #15
    Bad address email on file
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    Quote Originally Posted by hcjilson View Post
    They were only doing what you toll them to do!
    Haha, except the put Under NEAT that, not "neath".

    Honestly, I can't believe how stupid some people are. I'm sorry, but it's true - HELLO, Mc FLY!!! :hammer:

  16. #16
    Bad address email on file
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    :lol:

  17. #17
    OptiBoard Professional OptiBoard Bronze Supporter bblaker's Avatar
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    That reminds me of our FORMER optical lab....We sent a job in and on the RX wrote Ultra Violet....
    and let me tell you we got the the most purple lens you have ever seen in your life!!!!
    we switched not long after

  18. #18
    Ophthalmic Optician
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    Quote Originally Posted by bblaker View Post
    That reminds me of our FORMER optical lab....We sent a job in and on the RX wrote Ultra Violet....

    Now that's funny!:D
    Ophthalmic Optician, Society to Advance Opticianry

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