I have had a number of VSP patients who have come back 6-8 months after dispensing with various complaints about their lenses. My optician tells me that the VSP lab that we use has a "one year warranty policy" for lenses for VSP. However, the general policy in my office is 90 days. Do I need to extend this for VSP patients? I feel that coming in 8 months later is abusive and don't understand why the vsp policy is so generous.
Bookmarks