Just wondering what you guys think of this idea... how you would present it, and how you would enforce it?
My office is relatively new... approx operating for 5 months now. I've trained my staff the basics in terms of frame adjustment, frame selection, and billing. They're good staff, very personable, and very responsible people. One girl had no optical background and one girl I stole from a corporate office (b/c of her great selling ability).
What I would like to do is have each girl read an optical periodical each month and we would have an office meeting each month to discuss what we read. This way, we learn from each other and stay up to date with the newest develops in the optical world. Periodicals like 20/20, Eyecare Business, and Vision Care Product news.
I was wondering how many of you work for an optometrist that has asked you to read these things outside of work (at home)? How do you feel about being asked to do so? Do you think its fair for the doctor to ask you? Was it successful?
I ask this because I used to work for an ophthalmologist who asked his OD's to read ophthalmology journals each month and write a one page summary of an article in the journal. I hated it and thought it was unfair for him to ask me to do so in my spare time. I don't want to be that kind of boss. I really want to stress teamwork in my office. However, I also want my girls to develop as well.
Thanks for your time and comments.
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