The purpose of this thread is find out and if favorable what criticisms we have and hear of ourselves and our compeditors. We should not list the names of our compeditors in this but just things that we observe and hear when a patient criticises us or comes to us complaining about where they have been before.
Things, like I had to wait too long, I couldn't see out of my glasses, the optician had bad manners, whatever.
The objective is to correct our own faults and to capitalize when possible by not exibiting the "wrongs" we hear.
Chip:D
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