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  1. #1
    OptiBoard Professional Eddie G's's Avatar
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    How to find a good receptionist???

    Our receptionist for 20 years is retiring in March and I need to find a new one.
    She's been with us since the beginning so I don't know where to look for a new one, any ideas?

    We are just a small Optometrist Office with only 3 employee's.
    Obviously taking care of the appointments, frame selecting and OHIP billing is a must!

    Are there any optical classifieds?
    Or should I be placing an ad in the newspaper?
    How much would a person like this start off hourly $?
    Please help, any input would be appreciated...

    Thanks,
    Ed

  2. #2
    Bad address email on file fvc2020's Avatar
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    When you figure it out let me know. We have tried to no sucess.


    christina

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    How about a dropout .....?

    How about a dropout from any optical type school in your area? The candidates would have some knowledge, probably needs a job and may then be motivated to finish school on a part time basis. It would be a plus-plus-plus. The school could be your source for applicants.

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    OptiBoard Professional Ory's Avatar
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    In Ontario both the associations of optometrists and opticians have classifieds on their websites. It may be worth posting there as in theory anyone with optical experience may look there.

    Posting in the newspaper is a sure way to get many unqualified applicants. If you're willing to train it may be the way to go though!

  5. #5
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    In the old days it was one that came in to take dictation with a pencil, stenopad and a towel.

    This business just isn't as much fun anymore.

  6. #6
    OptiBoard Professional Eddie G's's Avatar
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    YIKES!!!
    Now you gals/guys have me worried.

    Thanks for the replies.
    :cheers:

    I'll definitely post on both associations, good one Ory.
    Reinhardt, I'm not to sure if the local colleges will work but I'll give it a try.

    Chip what's the TOWEL for???

    Oh I checked out a local newspaper last night and there were 2 ads in there needing an optometric assistant too!!! :hammer:

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    Quote Originally Posted by Eddie G's View Post
    Our receptionist for 20 years is retiring in March and I need to find a new one.
    She's been with us since the beginning so I don't know where to look for a new one, any ideas?

    We are just a small Optometrist Office with only 3 employee's.
    Obviously taking care of the appointments, frame selecting and OHIP billing is a must!

    Are there any optical classifieds?
    Or should I be placing an ad in the newspaper?
    How much would a person like this start off hourly $?
    Please help, any input would be appreciated...

    Thanks,
    Ed

    Good questions. Posting an ad in the local newspaper and on online sites targeting your area (i.e. Craigslist) is a good way to go. For starters, you may find it helpful to look at ads for receptionist jobs to get a sense of how to craft an ad. Then you can take a look at receptionist salaries to do some benchmarking for bringing in a new employee who may not have nearly the experience and expertise of the one who is retiring. Hope this helps! :D

  8. #8
    Master OptiBoarder rbaker's Avatar
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    An old post but a constant problem; good employees. My suggestions are probably illegal, immoral and will subject you to a huge fine perhaps even jail time.

    1, An older woman who is not does not have any minor children under her care. You will need her on the job 40 hours a week - every week.

    2, Someone with a good work record. Does she show up every day, on time and ready to work.

    3, She must be literate and have basic arithmetic skills.

    3, If she chews gum, smokes, has piercings (or chronic rashes) or texts you really don't need her.

    4, She must be laid back and have a really good sense of humor.

    5, You must feel that you are grateful to have her as an employee considering the crappy wages and benefits that you offer.

    All the rest will follow.

    If you are having difficulty finding someone that meets your needs perhaps you should take a good look at your business processes. A sound, successful business always has a drawer full of applications particularly in these times of 20% unemployment.

  9. #9
    Master OptiBoarder OptiBoard Gold Supporter Judy Canty's Avatar
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    Quote Originally Posted by rbaker View Post
    An old post but a constant problem; good employees. My suggestions are probably illegal, immoral and will subject you to a huge fine perhaps even jail time.

    1, An older woman who is not does not have any minor children under her care. You will need her on the job 40 hours a week - every week.

    2, Someone with a good work record. Does she show up every day, on time and ready to work.

    3, She must be literate and have basic arithmetic skills.

    3, If she chews gum, smokes, has piercings (or chronic rashes) or texts you really don't need her.

    4, She must be laid back and have a really good sense of humor.

    5, You must feel that you are grateful to have her as an employee considering the crappy wages and benefits that you offer.

    All the rest will follow.

    If you are having difficulty finding someone that meets your needs perhaps you should take a good look at your business processes. A sound, successful business always has a drawer full of applications particularly in these times of 20% unemployment.
    Must she be a "she" or would "he" refuse to work for crappy wages and benefits?

  10. #10
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    Quote Originally Posted by rbaker View Post
    An old post but a constant problem; good employees. My suggestions are probably illegal, immoral and will subject you to a huge fine perhaps even jail time.

    1, An older woman who is not does not have any minor children under her care. You will need her on the job 40 hours a week - every week.

    2, Someone with a good work record. Does she show up every day, on time and ready to work.

    3, She must be literate and have basic arithmetic skills.

    3, If she chews gum, smokes, has piercings (or chronic rashes) or texts you really don't need her.

    4, She must be laid back and have a really good sense of humor.

    5, You must feel that you are grateful to have her as an employee considering the crappy wages and benefits that you offer.

    All the rest will follow.

    If you are having difficulty finding someone that meets your needs perhaps you should take a good look at your business processes. A sound, successful business always has a drawer full of applications particularly in these times of 20% unemployment.
    The best successes we have found in secretaries are hiring young. Kids right out of University. They come in without the baggage of past environments, actually are familiar with the computers they use, and want to prove themselves as effective.

  11. #11
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    Right now, we are lucky. We have the best receptionist in the world. She is in at 8am, even though her job starts at 8:30am. She leaves at 5:00pm, even though her job ends at 4:30pm. She takes no lunch break. She is cheerful. She is extremely helpful. When we have a meeting, there is always coffee in the room. She shops for work supplies after work. She does a bunch of little things that are not on her job description. Oh, and she is appreciates the opportunity she has in work.

    Honestly though, I do not think I could find a replacement half as good. She has an attitude that she developed growing up.

    So the answer would be, steal her away from us. Though, it would probably cost you $50k.

  12. #12
    Underemployed Genius Jacqui's Avatar
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    Quote Originally Posted by For-Life View Post
    Right now, we are lucky. We have the best receptionist in the world. She is in at 8am, even though her job starts at 8:30am. She leaves at 5:00pm, even though her job ends at 4:30pm. She takes no lunch break. She is cheerful. She is extremely helpful. When we have a meeting, there is always coffee in the room. She shops for work supplies after work. She does a bunch of little things that are not on her job description. Oh, and she is appreciates the opportunity she has in work.

    Honestly though, I do not think I could find a replacement half as good. She has an attitude that she developed growing up.

    So the answer would be, steal her away from us. Though, it would probably cost you $50k.
    Someone like that is worth $50k, just think of how much business she's brining in.

  13. #13
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    Go Craigslist as suggested earlier. You'll receive about 100 resumes in 2 days. Hire someone young whom you can train and has no baggage. Look for personality, salesmanship, etc. Start at around $14 per hour.

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    Quote Originally Posted by optical maven View Post
    Go Craigslist as suggested earlier. You'll receive about 100 resumes in 2 days. Hire someone young whom you can train and has no baggage. Look for personality, salesmanship, etc. Start at around $14 per hour.
    START at $14 per hour?? Holy cow, I'm severely underpaid!!!!

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    Not only Spamming, but irrelevant to thread......

    Added: This post seems obtuse, because spammers post was removed.
    Last edited by uncut; 09-19-2010 at 07:33 AM. Reason: spam post deleted.

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