:angry: Ok here is the deal. The Sales Rep. for our area, XXXXXXXXX, came in and agreed to do a even exchange with us for some sunglasses that were not moveing, a dollar amount of about $500. After he left someone found an aditional 50 rayban frames hidden. So we called XXXXXXX and told him not to send us any frames. Cancle the order. He did not, not only did he send us more frames he sent us $1362.95. Now that is more then the "Even exchange" Now we never sighned any paper authorizing him to do this. Never gave verbal aproval to do this. So then I get in touch with his regional manager, XXXXXXXXX who drags his heels geting in touch with us and when he did he was of no help to us in returning these frames. Next step I get in touch with Luxottica and the young ladys that answer the phone tell me we have four months to return the frames for credit. So I send them back. Afew weeks later we get the same frames back and I called and was told that XXXXXXXXX told them to send the frames back to us. Now that the sunglasses have been sent back to us without us requesting them are thay a "gift" to us? Do we have to pay for them? Am I obligated to return them? If so should Luxottica send us a pick-up order? I again called Luxottica and was given the voice mail of the Vice President of Sales, XXXXXXXXXX who is still yet to return my call but his voice message did list four other people I could talk to and none of them have returned my call as of yet. But still as it stands, we do not want these frames, we do not want Rayban sunglass in our store, We would much rather send them ALL back. If any one has any suggestions on how to handle this and our leagle rights please let me know at my E-mail address or on this site. [ccgforeyes@yahoo.com.] Thanks for the input, Chris.
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