New Physio 360 - problems

[Bobb-Ga.]

I have been wearing Varilux progressives for about 8 -10 years now with no problems. I've recently (July 2004) had the Thin & Light 1.67 with Panamic, and just picked up my new T&L 1.67 with Physio 360. As soon as put them on I knew there was something wrong. Not just that "get used to" thing. The optical shop I go to does mainly Hoya stuff so I had to tell them about the Physio 360 and they ordered it for me from some lab in Augusta. The girls adjusted the temples and nose pads, but still something was wrong. She said to take them home over the weekend and see what happens. I can tell there is something wrong now!! I never has such problems getting used to new lens in the past. They will re-do the 360 for me at n/c or put me back into Panamic, one time only! I'd rather get the more improved and advanced 360, but am lost as to what to do. Are there any head or eye movement tests I can do at home this weekend to confirm that maybe the Augusta lab made some mistakes?? Any other suggestions??? I'll put my old and new prescriptions below:

OLD prescription July 2004

OD -4.25 DS
OS -4.25 -2.00 axis 168
add +2.00

NEW Prescription Jan. 2006

R -4.25 -0.25 axis 102
L -4.25 -2.00 axis 166
add +2.25

Thanks for any help or advice,

Bobb-Ga.

[Judy Canty]

Consumers are allowed to post on the Board, as long as the posts concern general eyecare related topics. However please be aware that any questions that involve diagnosing specific eyecare and eyewear problems are not appropriate for an online discussion forum. These kinds of questions should be discussed with a qualified eyecare professional who has examined you and is familiar with your situation. Posts asking for diagnostic help will be closed or removed.

[Happylady]

The optical shop where you got them needs to remark the lens and double check everything. They need to make sure the rx, fitting height, and pupil distance are correct for starters. They need to compare them to your old glasses so make sure you take both of them with you.

There is no way they can check them unless they remark them. The lenses have laser marks on them to allow them to do this.

[drk]

That's a tough one. You really need to go back for troubleshooting. I'm sure they will work with you!

[de retiree]

Judy,

Do you get paid for being the OptiBoard police, or do you just enjoy it?

:angry:

Consumers are allowed to post on the Board, as long as the posts concern general eyecare related topics. However please be aware that any questions that involve diagnosing specific eyecare and eyewear problems are not appropriate for an online discussion forum. These kinds of questions should be discussed with a qualified eyecare professional who has examined you and is familiar with your situation. Posts asking for diagnostic help will be closed or removed.

[For-Life]

Judy,

Do you get paid for being the OptiBoard police, or do you just enjoy it?

:angry:

hey, layoff. We have had troubles in the past and the staff are just doing the best that they can.

[Judy Canty]

Nope. I'm a long-time member who's tired of folks abusing the privileges of posting. Now go eat your vegetables.