There is a tread about a customer that bought 3P mount frame from a VSP provider and was not given frame waranty because of that.
What is your opinion on warranty when you have to give a free or heavy discounted frame to the patient?
Mine is: If the insurance company is willing to pay me for my time and expenses (not considering frame replacement price) I will gladly do it.
The only one that I know who will actuarly pay for it is Davis vision (only for their frames})
Soo this is the only waranty I give to my patients. When they question it I tell them to call their insurance company and ask them if they would Pay me for a new frame because the old one is broken!
What do you think?
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