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Thread: Customer lingo

  1. #51
    Banned Jim Stone's Avatar
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    Great thread, Ripper! We don't get to hear much of this in the lab!

  2. #52
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    Paul Harvey himself did this.

    When describing some woman ophthalmologist's pioneering work in Florida a decade or so ago, Mr. Harvey went on to describe how laser heat was showing itself to be helpful in the treatment of kera coc a nosis.

    I assume he meant keratoconnus. I think kera coc a nosis is eye fatigue from watching too many X rated movies.


    Chip
    :p

  3. #53
    Rising Star OptiBoard Bronze Supporter casey's Avatar
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    Louisiana

    Back in the 70s, I had an old Cajun farmer come in to buy new "reachers". A whole lot of French-only speakers in Acadiana in those days.
    And ya'll talk about glass!! You couldn't even sell plastics to the aphakes, back then. I miss those folks. Not a whole lot, though.

  4. #54
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    How about this one.......
    All the medicine ran out of my glasses because I clean them so much!!

  5. #55
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    Big Smile Medicine Leaving

    Don't laugh, this can increase or decrease with gas permeable contacts from cleaning, why not glasses?

    Chip

  6. #56
    Master OptiBoarder rinselberg's Avatar
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    Crizal ALIVE!

    CRIZAL ALIVE

    The credit for this new and previously unknown product, which is a clear improvement over the puzzling and unfortunately all too French sounding Crizal Alizé -- belongs entirely to Customer Care at SOLA Technologies: SOLA lab in Hebron, Kentucky.

    Oh-oh! Did I just say "unfortunately all too French sounding" --? TAKE THAT ONE WITH A GRAIN OF SALT if you prefer, depending on your political leanings. Any perceived national or international political repercussions of this post are strictly secondary to its purpose.
    Last edited by rinselberg; 09-07-2004 at 01:22 AM.

    Are you reading more posts and enjoying it less? Make RadioFreeRinsel your next Internet port of call ...

  7. #57
    Master OptiBoarder rinselberg's Avatar
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    [deleted by author]
    Last edited by rinselberg; 09-06-2004 at 11:08 AM.

  8. #58
    Master OptiBoarder rinselberg's Avatar
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    [deleted by author]
    Last edited by rinselberg; 09-06-2004 at 11:09 AM.

  9. #59
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    Hi guys, this goes way back to my cls training no real lingo just difficulty understanding


    Left alone in office, lady comes in (speaks very very little english) "My contact lenses turned PINK", I asked what color they were to begin with "Blue" ok, lets think....what solutions.....she doesnt know.........what does the bottle look like.....cant describe.........ask her how she cleans them (doesnt make any sense) OK...........if i give you these lenses and tell you to put them on what do you do..........she says she has to change solution and wait a while !!!!!! "PEROXIDE", I now knew peroxide changed durasoft 3 opaques so
    she said the office gave her the solutions.........they dont deal with peroxide...... owner came back, i explained..........she lied so he charged her another 300 bucks for new lenses (he hated her saying the office gave her peroxide solution when they didnt have any)
    quick new sale !

  10. #60
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    Was it a bad shade of pink or something?

  11. #61
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    Double Vision

    A older lady had an eye examination at our store yesterday. He daughter brought her in. When she came out she was talking to me and her daughter and then she says, "oh no, I don't think I told him about my double vision." She grabs her RX and asks me if he wrote anything about her double vision on there. I said no, and she told me that she needed her double vision to see and read. I then realized that by double vision she meant bifocals.

  12. #62
    opti-tipster harry a saake's Avatar
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    customer lingo

    Working for a major chain, we have to stand out in the aisles and hand out coupons a few times a day. One evening this young well dressed couple came along ,and i attempted to hand the gentlemen one of the flyers. As he was reaching out to take it, she tapped him on the arm and said, HONEY, THINK ABOUT OUR STANDING IN THE COMMUNITY, he promptly put his hand down, not taking the flyer???????

  13. #63
    Bad address email on file Ron L's Avatar
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    I had a good one today- this was a first- a person came in for new lenses...she had requested those "scratch retarded" lenses... (It's so hard not to lose it sometimes!:p )

    Also I had one complaining of what I'm guessing were a halo affect/glare- but kept saying she saw HOLOGRAMS, LIKE SHE WAS ON LSD!! ???:hammer:

  14. #64
    Master OptiBoarder Joann Raytar's Avatar
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    Quote Originally Posted by JJ
    Hi guys, this goes way back to my cls training no real lingo just difficulty understanding


    Left alone in office, lady comes in (speaks very very little english) "My contact lenses turned PINK",
    Hmmm, reminds me of someone who decided to put in their contacts in the middle of making Jello. The person had Jello powder all over their hands and it stained the lenses. She came in angry because no one told her that Jello would stain her contacts. (Forget about our telling her and giving her printed instructions about clean hands and contacts.)

    Just last week someone came in wanting magic lenses. Eventually it was discovered that magic meant Transitions.

  15. #65
    Master OptiBoarder Texas Ranger's Avatar
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    Years ago, when I first started dealing with the public, filks would come in to have their glasses adjusted, and I'd ask what their problem was, and they'd say the glasses were.."wompijawed"...I have never understood the derivation of that term, but heard people say it for years,,,has sort of died out of late...and when showing frames, you can tell where shoppers have been shopping, when they ask to see your "size six frames"...hmmm?

  16. #66
    What's up? drk's Avatar
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    An Ohio redneck version of that word is "wopper-jawed". ????

  17. #67
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    I have this one cust who insists on calling the temples, "shanks". Kills me every time she says it! :hammer:

  18. #68
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    "I think my subscription needs updated."

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