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  1. Replies
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    Hi Amy, It can be a little confusing. Crizal is...

    Hi Amy,
    It can be a little confusing. Crizal is a flourinated AR coating, which is the kind that we do get some smearing on (see above posting for details). I apologize if our response was not...
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    Hi Slaboff, Fog Eliminator is usable on all AR...

    Hi Slaboff,
    Fog Eliminator is usable on all AR coatings, meaning that it is safe and will provide anti-fog properties. It is ideal on non-flourinated AR coatings, where it deposits the Fog...
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    How long does Fog Eliminator last?

    Hi ArazP-
    How long Fog Eliminator lasts depends on the environment in which you are using it. When I use it for scuba diving or snorkeling, I have to reapply it every hour or two because it is such...
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    What kind of detergent do you use to wash the...

    What kind of detergent do you use to wash the microfiber cloth, can I use Woolite?

    My understanding is that any regular detergent (Woolite included) should be fine. What I was told was to let...
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    The Completely Impartial and Unbiased Opinions of a Lens Cleaner Manufacturer

    I’ll try to throw in some comments without sounding like a commercial. ;)



    “i doubt that any of them have enough isopropyl to do any long term damage”

    You might be surprised at the amount...
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    See you all on Saturday!

    See you all on Saturday!
  7. Thread: vision expo

    by TammyD
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    6,742

    Vision East

    Hello All-
    Have we decided on a time and place yet?
    See you in NYC!
    Tammy
  8. Thread: Downsizing

    by TammyD
    Replies
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    7,288

    advertising

    My two cents worth as a business owner, even if it isn't in optical.

    "Advertising" is a big word. I think it is better to say that we are spending money on bringing in more customers rather than...
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    Thank you.

    I know that anti fog has become the dream that can't come true for most consumers, so I am so glad to see that those of you who tried the samples found the same thing we did. It really works! (OK,...
  10. Reminder to our evaluators...

    Just a reminder for those who received the free samples of Clarity Fog Eliminator in exchange for a review posting on the site...here in Cleveland, the weather has been PERFECT for trying out an...
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    The consumer's viewpoint...

    "Any service given for free is perceived as having no value."


    I'm in agreement on this one. If you are purchasing a suit, the alterations are usually thrown in for free. But if you walk in...
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    Request for ABO topics

    We are looking to develop a few new ABO courses. Does anyone have any suggestions for topics that could use a little more attention on the ABO circuit? Both medical and management topics are...
  13. Laurie-

    That would be fantastic! Please let me know where to send the product.
  14. Last chance...

    Here is one more chance for anyone interested in reviewing this product. Your input is valued!
  15. Free samples of antifog in exchange for impartial review posting

    We have a product we would like to submit for impartial review, if anyone is interested.

    The product is our new anti-fog, CLARITY FOG ELIMINATOR. We know that on this board, more people have seen...
  16. Thread: Holiday Hours

    by TammyD
    Replies
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    5,953

    As a consumer, I must admit that is it really...

    As a consumer, I must admit that is it really difficult to find the time to attend to "little details" (please note the sarcasm) like getting my prescription updated. I was frustrated this year...
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    What a wonderful story! Thank you for sharing it.

    What a wonderful story! Thank you for sharing it.
  18. request for review

    We have a product we would like to submit for impartial review, if anyone is interested.

    The product is our new anti-fog, CLARITY FOG ELIMINATOR. We know that on this board, more people have...
  19. Thread: Praise

    by TammyD
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    3,582

    The other side...

    I agree that it is very important to pass out praise where and when it is deserved. Where I see more problems, however, are situations where correction is needed and the supervisor(s) don't address...
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    Important: lens cleaner

    Re: alcohol

    harry a saake said:
    Heres a tip courtesy of my good friend Phernell Walker. If using alcohol to clean off lenses that have an ar coating use denatured alcohol as opposed to...
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    Educating about accessories

    I think the key for selling something like accessories lies in making sure the customer understands the value of the item. We put together a customer hand out explaining why it is important to...
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    Poll: Is that your final answer?

    Was a final time and location decided upon?
  23. Thread: Phone shoppers

    by TammyD
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    take the chance to educate

    I think a call like this can be a great opportunity to educate your consumer. "Our rates are between x and x, depending on what you are looking for. It sounds like you are doing some phone shopping...
  24. Thread: Cash Up Front ?

    by TammyD
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    Hmmm…I’m having a little déjà vu here.

    These customers are only in once or twice a year, so it makes sense to have them pay upfront rather than having to go through the process of tracking collections from them, especially for a product...
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    Poll: CHM2023- Your point is very well taken. As...

    CHM2023-

    Your point is very well taken. As much as people say they want to be philanthropic, it is difficult to get anyone to fork out money without the expectation of a return. Even the...
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