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Same here. The appointing staff tell them they have to come to the optical first to have them verified. We input a complete verification of everything on the new lenses and their prior pair if the...

2010 Rx (For computer work only)
+0.75-0.25x049
+0.75-0.50x088

2015 (first pr)
+1.00-0.50x050
+1.00-1.00x094

2015 (2nd pr) pt c/o blurred vision with first pr, but likes the added plus...

Have the Temp master and use it daily. Used one similar to the Segawe for years. I prefer the Temp Master for the platform to do certain alignments with both temples. Bad point about the Temp Master...

I like it thanks 24/7. Very simple and backed by science. Of course we would have to educate all our doc's, but hey at one point they were good at learning stuff ;)

This benefit can only be used here. We did one other order for him in 2010 with the same cyl and axis, but instead of a +1.00 sph he had +0.75. First thought was the added plus, but pt likes that....

I aplogize if I sent everyone astray with my original post. It seems everyone is focusing on the remake request and possibly how to fix it. My original intent was to see what other offices "Dr Remake...

"No refunds on custom made lenses", is written on all our receipts. Does the company follow it, heck no. Whiners always get what they want, but in this case the patients benefits paid all of the cost...

Just because I haven't neutralized them doesn't mean they haven't been inspected, rbaker. One of my collegues did, as did the tech before he saw the last doc. Relax man its all good in that regard.

Thanks for all of the replies. If I get the glasses back I will try to twist the lens, even though I know it won't do anything visually for the patient. It's a pretty square frame so I don't know if...

Steve - The patient has seen 3 docs and had 1 remake since June. Last Rx change reduced the cyl a quarter in each eye and some insignificant axis change, something like 2 degrees OU, but at least...

That's funny Dr K!! No we have had no relations outside the office! He is known around here as either Dr Redo or Dr Change since over 90% of all our doc remakes are from him, but most of the changes...

Mervinek - Nothing was elaborated on from the doc. As a matter of fact he dropped the new Rx off while we were busy with other patients. Just left it on the chair. But to answer your question, no. We...

RT- That was my point when I talked to the doc, basically this patient is already wearing the "new" Rx with the allowable tolerances. To be fair though I have not looked at the glasses in a...

Can't twist a quarter or half cyl enough in this frame to do that.

So in all my 30+ years this one takes the cake for a redo.
Original Rx: +1.00-0.25x50
+1.00-0.50x90

New Rx: +1.00-0.25x51
+1.00-0.50x92

Since the Doc and I...

Our company did this a couple years ago and I would have to say I was not a fan. I have to admit I haven't seen any edge chipping on the new ones. I have seen some spider cracks with poly on drill...

Thanks Robert. Thats sounds like something similar to what they may have been quoting.

Fester, we used to have our own lab and they belonged to OLA. I bet our new lab is a member, but we don't...

Uncle Fester, I would say it is compensated digital since trully free form wouldn't have a patent brand now would it? We sell the Zeiss brand GT2, GT2 3D, GT2 3DV, Individual 2, and the SV Individual...

Thanks for the responses. If only we were graded on only our progressive lens sales it would be easy. Our sales in that category are similar to some of yours. We are expected to sell 35 % digital for...

A couple years ago we took on digital/freeform lenses and were told that we were expected to sell according to the national average. I asked for the data or survey/report that this figure was gleaned...