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  1. Replies
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    Would there be any harm in warrantying them out...

    Would there be any harm in warrantying them out for pt's peace of mind?

    Frankly I'd give the pt a gentle ribbing for taking them to anyone but me ;) and then warranty the lenses to make him feel...
  2. Replies
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    11,225

    Sounds like a disaster. You don't get to delight...

    Sounds like a disaster. You don't get to delight the patient whose glasses come in before promise with an early call; you have to call and reschedule with the patient whose glasses are late.... mess....
  3. Thread: AV 2 backorders

    by tdj
    Replies
    3
    Views
    2,694

    Yup. I heard Spectera took AV2 off their...

    Yup.

    I heard Spectera took AV2 off their formulary indefinitely because of the B/O. Wonder what happened.
  4. Thread: Walman Optical

    by tdj
    Replies
    15
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    8,307

    I used to send some work to their Milan, IL...

    I used to send some work to their Milan, IL office. I quit using them entirely because the quality was Godawful. They ruined more than a few of my frames and probably 20% of jobs had some kind of...
  5. Replies
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    30,228

    A Marc by Marc Jacobs 60eye grey gradient...

    A Marc by Marc Jacobs 60eye grey gradient fashion. I love the frame, no other reason. I plan on getting them replaced by plano polarized, but my little family has a small budget.
  6. Thread: Vacations

    by tdj
    Replies
    12
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    4,123

    Everyone is cross-trained so there is someone to...

    Everyone is cross-trained so there is someone to fill in for any vacation.
  7. Replies
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    2,943

    Crizal product, specifically Avance or Sapphire.

    Crizal product, specifically Avance or Sapphire.
  8. Replies
    14
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    11,726

    Viva's Rampage has some good stuff for someone...

    Viva's Rampage has some good stuff for someone with a narrower PD who is looking for something deep enough for a PAL but still modern. For the older ladies some Joan Collins frames do pretty well.
  9. I was working for them when they started doing...

    I was working for them when they started doing some jobs in Asia (although the labs I thought were in Thailand, not China) and the sad part is that the quality was ten times better than anything that...
  10. they'll be good for a few years. Use them as...

    they'll be good for a few years. Use them as trials.

    In the future -- don't return product the patient has damaged. I certainly don't. Especially after they've already gotten a REBATE on the...
  11. Replies
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    9,332

    USV owns a handful of Sears Opticals, though Lux...

    USV owns a handful of Sears Opticals, though Lux owns the majority.
  12. Thread: Rx Red Flags

    by tdj
    Replies
    43
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    12,132

    SpecialEyes, think of it this way -- you could...

    SpecialEyes, think of it this way -- you could also say your axes are 0 and 179.
  13. Replies
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    14,554

    When I was there in 2009: MVC Standard PAL was...

    When I was there in 2009: MVC Standard PAL was the Natural. Short fit was the Essilor Smallfit. MVP was the Ovation or Illumina (in polarized). AVP was the Accolade. They introduced their HD lens...
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    4,380

    1.74 exploding when drilled?

    I had a lab rat friend tell me a few years ago that 1.74 is prone to exploding when drilled. Is this true? I've never put it in a drill mount because of that, but I've heard mention of people using...
  15. I thought it would be pretty obvious that I...

    I thought it would be pretty obvious that I wasn't local to this person since I can't even get her lenses edged into different frames...
  16. Well, as I am not in Louisiana, I can't do that....

    Well, as I am not in Louisiana, I can't do that. But great job trying to shill your product I guess.
  17. Eyeglass repair artist near Lafayette, LA? Quick help needed

    Never mind.
  18. Replies
    78
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    54,277

    JJ at Spectrum (314) 822-2266 You would have...

    JJ at Spectrum (314) 822-2266

    You would have to send him the frame.
  19. Replies
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    4,696

    Oooh, already sent 'em back, but if it happens...

    Oooh, already sent 'em back, but if it happens again I'll know what to try!
  20. Replies
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    4,696

    Blocking pad marks on CR-39 lenses?

    I had 3 pair of lenses come back yesterday. All 3 were FT-28 CR-39, two were hard coated, one was not. No A/R. Anyway...

    so the lenses checked out fine, no visible distortions, scratches, or marks...
  21. Replies
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    13,680

    Commenting on the person that said VSP expects 99...

    Commenting on the person that said VSP expects 99 codes -- I've never had a problem billing VSP with a 92004/92014 with 92015 for a routine vision. In fact, I don't think I've ever billed VSP with a...
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    15,280

    Also, if you are dealing with someone like that...

    Also, if you are dealing with someone like that in an environment that does have things like district managers and comment cards? Document, document, document. Lengthy notes in the file every time...
  23. Replies
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    15,280

    Stupid. This is how we get the idiots that come...

    Stupid. This is how we get the idiots that come in insisting that scratches can be polished out, don't think anything is ever their fault, have never had proper care explained to them, among other...
  24. Replies
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    13,089

    maybe it has to do with the brands of frames we...

    maybe it has to do with the brands of frames we carry (we have Kenmark, Tura, Viva, Europa, among others), but we are able to use any of our frames for Optum/Spectera.... they do order them in...
  25. Replies
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    13,089

    It's Spectera (OptumHealth.) You do have to use...

    It's Spectera (OptumHealth.) You do have to use their in-house lab in Maryland which produces awful, shoddy work in the short, short time frame of 3 to 4 weeks. You make no money. Run away.... run...
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