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I couldn't agree more. You are spot on!! Little by little, they are squeezing everyone......wholesalers and retailers alike with all the backdoor ways they infiltrate your business. The worst part...

The frame's condition does matter. If it breaks, put the lenses in a new frame? Ok well that sounds good except you can't replace a disco frame that's been gone for years...so a new frame is out of...

Yes, I get it... Good Ar's are better than cheap ar's...hydrophobic, oleophobic, and all that good stuff. What Im saying is THE CUSTOMER's CARELESSNESS and maltreatment will scratch either one and...

Ok everyone. After all these posts about labs and digital and double blind studies let's ask the question that begs asking the most....
Who's to say the doctor's rx is right? Ten od's could all...

Sorry guys, I agree with the original post. There are different grades of AR for a reason. If you don't offer the lower grades when necessary even if people ask for them, (which by the way are not...

Our lab is going into digital very soon and we want a good entry level AR unit that gives a quality coating for the cost.
I was hoping to make a deal with one of the digital suppliers for an AR unit...

No there was never a lick of trouble with this machine. Its been working great since we bought it new and we have babied it and taken good care maintaining it.

We have spent $9,000 on parts that the Coburn tech said we needed to try.....so far nothing helps.
Here's what's wrong: Can anyone help us?!?!?!?!?

We put in IO Board, a new spindle, valve...

Our lab recently got an account in New Jersey. They keep sending back work for powers they say are not
within NEW JERSEY eyeglass standards? What? We go by ANSI and it's just fine for every other...

Dispensed a digital 1.67 progressive to a -8.00 patient. She sees great but returned glasses because she cannot stand the fact she sees the concentric rings while she is wearing the glasses and...

Seeking an energetic rep for our lab to expand our territory. Prefer someone who is already out in the field as an optical rep (frames, lenses etc..) who currently visits accounts on a regular...

Can anyone advise what to do with a 4 yr old Optronics 4T Tracer whose number pad and stylus both stick?
If you type in tray 123, you might get 122223333 even if you only type 123. The tracings...

Yes and thank you for concurring with me.

In my opinion, It is just another vehicle in Essilor's armory to put the independent lab and/or OD dispensary out of business. Customers have informed me of some really dirty tricks and deals and...

One of our accounts is asking for a water-tight liner or seal inside the eyewire of Shark swim goggles they order. Anything we try won't stay in. They say other labs can provide this. I say if the...

The best price so far I have found for SV STOCK TRIVEX is <removed>
Can anyone beat this and who is the vendor?:confused:

How much is too much to pay for a 3 yr old Optronics 7E and 4T tracer?
I have an opportunity to buy. What is the range I should be paying? It has run 3 yrs doing 50-80 jobs per day. PLEASE ADVISE.

Does anyone have or know where I can get a Burton gaugemaster or similar gauge to check lensometer power accuracy? I tried Barry Shepherd but he had none available right now. :confused:

I need to order some rubber trademark discs for our safety trademarker. It is an old Omni model 210 and the rubber discs are 30mm? Any ideas who...

Wondering if we order stock poly 2.0 for safety jobs if we need to send it out for Colts certification or if we can simply put the +trademark on it and are good to go? What is a good/cheap source...

Help! We have one account that sends back 5 or 6 poly lenses monthly that are stress cracked. They say the lenses are cracking "out of the job envelope" or at dispensing or shortly after the...

Where can I find stock 3.0 poly? Oracle/Sola discontinued it last month.:(