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I'm not sure if I should post this here or in the PAL discussion section, so I apologize if this is in the incorrect place. I know that the sales reps all say that digitally surfaced/freeform lenses...

Do their products compare to any of the major solution brands like Clear Care or Aquify?

Did you have any problems switching patients from one solution to a Sauflon solution?

What about their...

I searched for Sauflon, and couldn't find any new posts, so I thought I would try myself! Anyone in the US use Sauflon now or have used them in the past? I am having increased difficulty getting CL...

We carry OGI and they are great for the smaller fit patient who wants something stylish. Quality is good and company seems strong - owned by an independant OD, I think.

Than why do so many people prefer poly? That's amazing! GREAT tips! Thanks, Chip and Mel!

Hi everyone!

How do you explain the difference between high index and polycarbonate to your patients? I know that high index is thinner, but is that the only benefit to the patient?

Sorry if...

For those of you who have been in this industry a while, what do you wish you would have known then that you know now?

Do you want the polycarbonate or just one of those plastic lenses?

As if the patient knows the difference! Where is the patient education?? Augh!

Thank you for the excellent responses, but now I'm confused. As a buyer in the office, which formula should I use when evaluating a vendor's performance in numbers? I have the relationship notes from...

I am - should I not be? I was recently asked what my return rate was and my turn percentage. ???

How do you figure out the return rate for your office, per frame line?

Was the reply to this one "Duh!"? :rolleyes:

I have been keeping a list of things I have heard ECPs say that have made me cringe, and I thought it would be amusing to start a thread!

My favorite/most upsetting:

"Do you just want what...

Duh - thank you! I guess I should have figured that out, huh? :)

My rep told me that Safilo is not issuing a catalog this year, and that everything is online. I've been to safilousa.com, and I can't find a catalog. Does anyone know where I should be looking?
...

Elite's partners had a falling out, and the founder split ways with the people who were running the business. All of their accounts did receive that letter, and it was from the founder's attorneys...

What a fascinating link! I had no idea something like that existed! THANK YOU! Wow - I don't know what I would do had I not stumbled upon this site!

-Whitney
:bbg:

HAHA! That's SO true! I will definitely pass this information along! Thanks, Fezz!

We have a lot of farmers, and I have never heard NOT to put them in AR. Why is that? Why wouldn't they get the same benefits as everyone else?

Thanks again!

-Whitney

THANK YOU all SO much! You are fabulous! I have so many ideas now, thanks to all of you! This is perfect! I sincerely appreciate your help and input!

Thank you!

-Whitney

Hi everyone!

I know that this is random, but I have been searching and searching, and can't find anything. This year my practices are focusing on AR, and my doctor has asked me to provide scripts...