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  1. Replies
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    3,075

    Customer/client/patient surveys

    Do any of you beleive that surveying customers/patients/clients is valuable. I am developing a questionaire of office, service, product, etc. in order to get inside the general public's mind of how...
  2. Thread: Pre-appointing

    by Cowboy
    Replies
    18
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    8,174

    Your personal needs are not what I am looking for...

    Your personal needs are not what I am looking for - I am looking for business minded individuals who think beyond themselves. What you would do with your dentist is not the consensus of all consumers...
  3. Thread: ? on any law ?

    by Cowboy
    Replies
    50
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    14,092

    For Mr. A-Hole patient, remove yourself from the...

    For Mr. A-Hole patient, remove yourself from the equation - either turn it over immediately to a supervisor, or say to him "If you can provide a copy of the law that states you are entitled to what...
  4. Thread: Pre-appointing

    by Cowboy
    Replies
    18
    Views
    8,174

    We have the patient write their name and address...

    We have the patient write their name and address on the pre-appoint card (so they recognize their own handwriting) then mail it to them 1 month before, call 1 week before and 1 day before scheduled...
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    So far I have been unable to convience our OD to...

    So far I have been unable to convience our OD to charge more than $50 for any service forementioned. If they have insurance - that's a different story. However, I would like to point out that I found...
  6. Thread: Pre-appointing

    by Cowboy
    Replies
    18
    Views
    8,174

    Pre-appointing

    Hello Fellow Optiboarders,

    My question is this - well, kinda in multiple questions; Do you believe that pre-appointing is an effective vehicle to draw back patients? We have been doing so for...
  7. Replies
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    29,623

    actual formulas

    Isn't it wonderful that we live in a world where almost everything is at your fingertips with fantastic technology? However, we lose our brains! We are left for something or even someone to think for...
  8. Thread: iZon Lenses

    by Cowboy
    Replies
    41
    Views
    21,891

    iZon Lenses

    How many of you have heard, seen, dealt, or used these lenses?

    Are they as good as their website sets it out to be? Is the equipment needed for this fitting system expensive? Is it worth it? Did...
  9. Replies
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    2,905

    Thanks for your responses thus far. Your answers...

    Thanks for your responses thus far. Your answers and insights are useful, however, I am still trying to get to the source of the question: External marketing via seminars, senior centers, hobby...
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    3
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    2,905

    Extenal Marketing

    I have used a few vehicles for external marketing in my days and found that only a few work. With radio and television being the most expensive, yet reaching more of a mass with seeming less yield, I...
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    7,763

    The way I see is this: If a person feels that...

    The way I see is this: If a person feels that their extrinsic compensation should be a set salary vs. your offer, why not permit such an offer? As an optician for 18 years, I have come to my own...
  12. Replies
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    7,534

    polycarb manufactered - how?

    Ok, so here's the deal.....I was on the phone the other day with my lab and we got on the topic of polycarbonate and ways to reduce cracks with drill mounting - I have my own techniques but wanted to...
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    7,611

    At distance, she is 20/20 - od, 20/30 - os. NV...

    At distance, she is 20/20 - od, 20/30 - os. NV shows that she is at 20/20 - od, and 20/40 - os. Best corrected trial framed for DV. The last 4 years, she has been in the same eyewear (see previous...
  14. Replies
    14
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    7,611

    Slaboff/Progressive Lens

    Howdy All,

    I have a patient who, has just returned to my office since her last visit 4 years ago. Her Rx has changed significantly since then. There is no evidence of macular degen., corneal...
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    28,224

    The way I see it - who cares? We are such a...

    The way I see it - who cares? We are such a disposable society that the product one just bought will be canned in a year or two and will move on to the next.

    When it comes to brand names -...
  16. Replies
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    4,710

    Golf Course Advertising

    Hey fellow optiboarders,

    Just plugging in to get some feed back on an idea that was presented to me from an advertising agengy.

    Here it is in a nutshell; A 7' granite stone that entails the...
  17. VallyBud. I am a NH optician. Everything in NH...

    VallyBud.

    I am a NH optician. Everything in NH is inflated! I also have a 5 year old daughter who goes to school that costs me $140.00 per week. I have rent that costs me $800 a mo. I have a car...
  18. Its all a game

    The way I see it, this industry is not that much different than the psychology industry. The one difference is that we sell tangible products. We have to use psychology to get a consumer to believe...
  19. Patrice, I am an optician in NH and although I...

    Patrice,

    I am an optician in NH and although I am on the opposite coast, I am sure there are other opticians out there that may offer a service that I do for my fixed income clients, A Payment...
  20. Thread: polishing poly

    by Cowboy
    Replies
    7
    Views
    4,960

    I attest to the Poly Edge from OMS as I have been...

    I attest to the Poly Edge from OMS as I have been using nothing but. It literally takes 5 seconds. Use a soft cloth and with one even motion around the lens, your done! Dries just as fast as it goes...
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    11,076

    Rimless...

    There are so many choices out there. I guess you would have to consider what pricing point and styling you want to carry. For example, I use a no-named brand rimless that duplicates Sillouette in...
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    9,941

    Too Risky

    Suggest two pairs, one for reading and one for distance. Solves the problem of fitting issues. However, depending upon the Rx, guessing at the PD is still too risky. You put yourself at risk for...
  23. Thread: Optical4Less

    by Cowboy
    Replies
    21
    Views
    9,628

    Brandsberg,Paying $500 for a pair of glasses...

    Brandsberg,Paying $500 for a pair of glasses really isn't that much when you stop to consider how long you have the product for and what it would cost per day to use that product. If you buy (as one...
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    5,190

    Thanks for all of your input. I will check out...

    Thanks for all of your input. I will check out those who made suggestions.

    My average sale for eyewear is around $430.00. to some, that may be low and to others, it may be high. Nonetheless, for...
  25. Replies
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    5,190

    Financing Eyewear?!

    Hello boys and girls...Your old friend Cowboy returning after a long absence.

    Anywho, I have a question that hopefully I could get some input on.
    I once heard of a few companies out there that...
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