Licensed Optician Needed in Raleigh, NC
National Vision, Inc. is a one of a kind employer constantly searching for that one of a kind associate. We look for committed, conscientious associates whose first priority is taking care of the needs of our customers.
We are constantly seeking qualified eye care professionals like you to assist us in carrying out our mission to enhance our customers’ eye care experience.
Job Description:
- Greet customers in a friendly manner and ensure high quality customer service.
- Maintain a continuous effort to obtain company objectives.
- Create and maintain a retail environment that is fun, educational, and professional.
- Ensure all visual merchandising is implemented and maintained.
- Assist in dispensing eyeglasses and contact lenses to customers.
- Ensure all customer service complaints are handled effectively and efficiently.
- Show and recommend frames and explain product features and benefits to customers.
- Take optical measurements for customer eyewear.
- Meet and/or exceed pre-established NVI sales goals.
Dispensing Optician sells and dispenses spectacles, contact lenses, and other vision aids or therapeutic procedures to correct or conserve vision.
Responsibilities:
- Answers the telephone and greets customers according to NVI guidelines.
- Consults with and refers patients to the Optometrist.
- Assists customers with selection of optical goods based on prescription written by Optometrist and individual needs.
- Shows and recommends frames and explains product features and benefits to customers.
- Takes optical measurements for customer eyewear.
- Processes orders for eyewear via the POS system.
- Transmits orders via POS to the lab.
- Accurately receives payment for purchased eyewear, products, and services.
- Coordinates the delivery of eyewear products to customers according to NVI guidelines.
- Correctly operates equipment necessary to adjust eyewear.
- Meets and/or exceeds pre-established NVI sales goals.
- Helps to maintain the Vision Center’s appearance at all times.
- Maintains the frame boards according to planogram.
- Listens and responds immediately with an appropriate level of concern to all customers issues. Analyzes, solves, and corrects customer service issues.
- Participates in regularly scheduled mandatory communications meetings to keep informed of changes in the Vision Center and corporate policies.
- Markets the Vision Center by passing out flyers, performing PA announcements, and participating in Business Builder events.
- Reports unsafe or hazardous conditions to management.
- Performs duties in such a manner as not to jeopardize the safety and health of themselves, fellow-associates, customers, the public, or the environment.
- Completes other responsibilities as assigned by a member of the management staff.
Job Requirements:
- State Optical License / Certification required.
- 1-3 years optical experience desired.
- Effective interpersonal skills.
- Ability to present and sell eyeglass features and specialty lenses.
- Excellent customer service skills.
- Must be able to work and interact effectively within a host store environment, adhering to and promoting all host store policies, procedures, and regulations.
- In some locations, bilingual abilities desired.
- Ability to stand for extended periods of time that may average 6-8 hours.
National Vision, Inc. has retail locations in 43 states and offers benefits including:
- Healthcare/Dental Plans
- 401K Plan
- Industry Best Training
- Associate Eyewear Discount Programs
- Professional Certification Reimbursement
- Paid Vacations and Holidays
NVI is an Affirmative Action Employer - EOE/M/F/D/V.
Apply online: http://www2.ultirecruit.com/nat1001/jobboard
Requisition Number: 10 1372 FT LIC 12-12-11A
