Newsroom
09-23-2002, 01:19 PM
REGISTRATION NOW OPEN FOR TRANSITIONS ACADEMY ’03
New Track on Customer Service Joins New Courses for Executives, Sales
LAS VEGAS, Sept. 23, 2002 – Transitions Optical, Inc. is now accepting registrations for Transitions Academy ’03, scheduled for Feb. 2-5, 2003 at Disney’s Coronado Springs Resort at Walt Disney World in Florida. More than 600 industry partners from 29 countries attended this year’s academy, the most ever, and Transitions Optical expects even more attendees next year. Transitions Academy has grown significantly to become one of the optical industry’s leading educational initiatives.
The comprehensive professional development program in 2003 will include a newly created track for customer service providers in the optical industry. All courses will be conducted by leading global training companies and will be customized to meet the particular needs of the optical industry.
“Attendees of this year’s Transitions Academy told us how they value initiatives such as these,” said Dawn West, trade events manager for Transitions Optical. “By adding a new customer service track, our program truly helps to boost the business performance of our industry partners in all aspects.”
As in past Transitions Academy curricula, courses will be matched to each participant’s specific work focus.
• For senior executives, there will be a course on leadership that will teach business improvement processes, methods and tools tailored specifically for the optical industry.
• Top trainers will help outside salespeople at all levels to enhance relevant relationship selling skills and build trust to grow their accounts. In addition, trainers will provide proven sales tactics to help revive sales in a slumping economy.
• Customer service representatives will train with world-class service specialists to learn specific methods to cope with pressure, listen effectively and quickly satisfy their customers.
For program and registration details, visit transitions.com or contact Transitions Customer Service. Space for Transitions Academy is limited, and prompt registration is encouraged. The registration deadline is Dec. 1, 2002.
New Track on Customer Service Joins New Courses for Executives, Sales
LAS VEGAS, Sept. 23, 2002 – Transitions Optical, Inc. is now accepting registrations for Transitions Academy ’03, scheduled for Feb. 2-5, 2003 at Disney’s Coronado Springs Resort at Walt Disney World in Florida. More than 600 industry partners from 29 countries attended this year’s academy, the most ever, and Transitions Optical expects even more attendees next year. Transitions Academy has grown significantly to become one of the optical industry’s leading educational initiatives.
The comprehensive professional development program in 2003 will include a newly created track for customer service providers in the optical industry. All courses will be conducted by leading global training companies and will be customized to meet the particular needs of the optical industry.
“Attendees of this year’s Transitions Academy told us how they value initiatives such as these,” said Dawn West, trade events manager for Transitions Optical. “By adding a new customer service track, our program truly helps to boost the business performance of our industry partners in all aspects.”
As in past Transitions Academy curricula, courses will be matched to each participant’s specific work focus.
• For senior executives, there will be a course on leadership that will teach business improvement processes, methods and tools tailored specifically for the optical industry.
• Top trainers will help outside salespeople at all levels to enhance relevant relationship selling skills and build trust to grow their accounts. In addition, trainers will provide proven sales tactics to help revive sales in a slumping economy.
• Customer service representatives will train with world-class service specialists to learn specific methods to cope with pressure, listen effectively and quickly satisfy their customers.
For program and registration details, visit transitions.com or contact Transitions Customer Service. Space for Transitions Academy is limited, and prompt registration is encouraged. The registration deadline is Dec. 1, 2002.