View Full Version : Tracing only through Vision Web
bren_03825
07-24-2007, 05:09 PM
Is it possible to send a tracing only to a Lab through Vision Web, or do we have to fill out the complete order when it is not needed?
VisionWeb
07-24-2007, 05:34 PM
No, trace files can't be sent without the order information. Without the order information, the trace won't be tied to a particular job at the lab. Are you trying to send a trace file for an order that the lab has already received via phone or fax?
To help me understand and answer your question accurately, can you give me more information about when you would need to send the trace seperately?
Thanks!
bren_03825
07-25-2007, 06:23 PM
Yes the lab has recieved the job through Eyefinity (it's a VSP job), and we need to send them a tracing for the patients own frame. It's no problem, we fill out all the fields and the lab cancels the order after receiving the tracing, but it's just a minor pain to do a complete order just to send them a trace.
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