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braheem24
06-10-2007, 11:36 AM
I've been receiving a few 'not forwardable' letter returns from the post office, does anyone know if I should be sending in the claims to another address? I'm in Florida and send them to

Palmetto GBA
PO BOX 100296
Columbia, SC 29202-3296

Thanks in advance.

Chris Ryser
06-10-2007, 12:52 PM
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snowmonster
06-12-2007, 09:29 PM
I'm thinking you need their Surfside Beach address. We had to change that in our software at some point last year as well.

-Steve

James Herman
06-25-2007, 04:44 PM
after spending too much time on the palmetto website I thought I'd take the easy way out.


How long can a post cataract patient wait to use their eyeglass benefit
before it expires?

Anyone have a link to the site?

braheem24
06-25-2007, 07:34 PM
As far as I know you can purchase the glasses years later as long as you file within 6 months of purchase date.

BTW, thier new adress for paper claims is

CIGNA Government Services
DMERC
P.O. Box 20010
Nashville, TN 37202

snowmonster
06-26-2007, 05:54 AM
I believe braheem24 is correct on that.

-Steve

James Herman
06-26-2007, 12:02 PM
that is the same as I have heard, couldn't find it on their site.

shellrob
06-27-2007, 08:19 AM
There is no time limit on glasses. Just like braheem said.