Question on Essilor Transitions 1.5 Crizal

[changfra]

Dear all expert,
I have recently ordered an Essilor transition lens and was very disappointed and feel cheated somehow. My myopia is only 250 degree and when collecting my Glasses and Lens I notice that the thickness is not as slim as my current glasses and it's way too think. No one who's having myopia will wear that. I question the owner why it's so thick and also ask why I was not given a certify of authentication. He told me he had also not seen it before, but it was advertise on the T.V to "ask for it". Well I then ask how much it will cost me for a high index and he quoted me Singapore dollar 600+, which is about US$350. I have then ask him to give me a quote in black and white.
Well the next day someone from essilor Singapore call me saying that that is an authentic lens, but when I ask if he had seen my lens he say no. So I ask him to have a look at the lens and tell me if the thickness is ok. I have also send him a e-mail asking for exact model of the lens which he did give be as follow
""
1)The lens you were given is Essilor Transitions 1.5 Crizal.
2)The material is Carbonate Resin ""

Can some expert in here help me out here, what's the thickness of the lens it should be and is this an transition lens? I was not able to find more information on the website. Thanks in advanced.

[karen]

Are your current glasses 1.5 as well? Are they smaller? Did your prescription increase in the new glasses?

[For-Life]

I know here that the Transition Crizal Stock Lenses have a thicker Centre thickness than the regular Crizal Stock lenses or even regular scratch resistant lenses.

So that might have been your problem. It would also explain why you did not get an authenticity card with it.

See when they make a stock lens they make it by the thousands. It is the exact same lens; however, the consumer is able to get it for less expensive.

So I do not think that you were cheated.

If you want them surfaced, so that they are thinner, with the authenticity card then expect to spend a lot more for the exact same product.

[changfra]

Hi Karen,
The Lens are 1.5 and not sure what you mean.


Hi For-Life,
I'm waiting for Essilor Singapore to get back to me, the marketing manager wanted to speak to me at the retail shop. But I have ask what's the price for the 1.6 lens, they quoted me the price I mention above. Isn't it very expensive for just the lens?
Also are you able to advise what I need to ask him or talk to him when we meet up, I believed he's going to tell me a whole lot of technical term which I will not understand.
Cheers

[For-Life]

The price is higher because Transitions and Crizal are both expensive.

I cannot tell you anything more, because certain products in certain countries might be more expensive than in other countries even once you match the exchange rate.

[changfra]

My end question is, are 1.5 lens supposed to be "Thick"?

[For-Life]

My end question is, are 1.5 lens supposed to be "Thick"?

If the company used a stock lens for your old frames and the lens had a centre thickness of 1.0mm (probably true if it is a crizal) and then used the stock lens for the Transitions with Crizal and the centre thickness was 1.5mm, then that will add to the thickness of the len considerably.

I know that is the story with my stock lenses.

[changfra]

ok thanks, Are those stock bad? problem lens? infective lens?

[For-Life]

ok thanks, Are those stock bad? problem lens? infective lens?

Nope.

A stock lens is when the company makes a large batch of the lens. So Essilor would make a large batch of Crizal Transitions in 1.5. They do this, because it cuts down on costs. They then pass the savings until the next channel.

If you were to get a surfaced lens the lab would have to surface the lens, and coat it in Crizal. This is quite a bit more expensive.

Essentially, same lens, slightly thicker, and a lot less expensive.

[changfra]

sounds like I make the wrong decision going into Essilor transition lens...

[For-Life]

sounds like I make the wrong decision going into Essilor transition lens...

Why is that? It is a great product.

[karen]

Are your current glasses 1.5 as well? Are they smaller? Did your prescription increase in the new glasses?

What I meant was is that if the old glasses are smaller they can appear thinner and if your prescription is stronger the new lenses will be thicker. Essilor Transitions is great product but if thinness was your primary objective a higher index material would have been a better choice (i.e. polycarbonate, 1.60 index or 1.67 index)

[karen]

My end question is, are 1.5 lens supposed to be "Thick"?

They would be thicker than the same presciption in another material.

[CME4SPECS]

What are you calling thick? No one can answer this accurately with out the glasses in hand!

[Bev Heishman]

Were your old lenses Transitions? Perhaps you did have a polycarbonate transitions instead of plastic. That also would account for differences in thickness. The price you were given in comparison to USA dollars is on target.

Hi index are more expensive and could vary by an additional $30-$100 in USA currency.

[changfra]

Essilor Singapore Marketing manager had called me and told me a bunch of technical, like what cause the thickness. Which I disagree with him on some, He told me that the lens also depends on the frame which I had (Half frame) and with such frame the lens nees to be thicker. I disagree with him as the lens was my own and I hardly wear this pair of glasses, the original lens which was on the frame is much thinner than the transition. He then talk about the pupil and eye distance from the lens and so on (which I don't understand much and cannot agrue).

They had given me 2 option, one is I have to top-up about US$250 to have the lens changed to a hi index. Which means the lens itself cost me around US$350. The other option is to give me a full refund and fix back my original lens. they are now discussing with the retail shop and will get back to me on monday.

This had been a very bad experence with "Essilor", I will not go for essilor transition lens for the near future.

OH, BTW when I read this forum and some of the people are saying that the lens will not change color after 2 to 3 year and when I told the marketing manager about this he told me that "it's not true"

[For-Life]

Essilor Singapore Marketing manager had called me and told me a bunch of technical, like what cause the thickness. Which I disagree with him on some, He told me that the lens also depends on the frame which I had (Half frame) and with such frame the lens nees to be thicker. I disagree with him as the lens was my own and I hardly wear this pair of glasses, the original lens which was on the frame is much thinner than the transition. He then talk about the pupil and eye distance from the lens and so on (which I don't understand much and cannot agrue).

They had given me 2 option, one is I have to top-up about US$250 to have the lens changed to a hi index. Which means the lens itself cost me around US$350. The other option is to give me a full refund and fix back my original lens. they are now discussing with the retail shop and will get back to me on monday.

This had been a very bad experence with "Essilor", I will not go for essilor transition lens for the near future.

OH, BTW when I read this forum and some of the people are saying that the lens will not change color after 2 to 3 year and when I told the marketing manager about this he told me that "it's not true"

A lens in a half frame does need to be thicker or else the lens will chip. Pretty much all of what he said is true. As for Transitions not changing colour, after time they will not, but with Crizal that time is many, many years away.

I still do not understand how you got the brunt end of this. There are several reasons why it is thicker. Also, what is considered thick to one person is not to another.

[changfra]

I do understand the thickness that the lens needs to be for half frame, but the original lens which I have it in the frame was not as thick as the transition. The thickness of the transition lens I was given is about 0.5cm to 0.6cm, will you consider that thick???

Also, just to confirm you mean the Crizal lens will still change color after many year? hm.. .. this is complicated... too many different type of lens:confused:

[CME4SPECS]

You never gave your rx here or the size of the frame or your pd. So .5cm or .6cm is not unreasonable. I have in my had a -7.00 in 1.60 index in a 47-19 frame with a pd of 58 and an ed of 48. The thickest edge is .5cm.

[For-Life]

You never gave your rx here or the size of the frame or your pd. So .5cm or .6cm is not unreasonable. I have in my had a -7.00 in 1.60 index in a 47-19 frame with a pd of 58 and an ed of 48. The thickest edge is .5cm.

The poster said 250 degrees, so I assumed -2.50.

Saying that, was their a prescription change???

[CME4SPECS]

If you handed me an rx that said 250 degrees I wouldn't have the foggest idea what that meant!